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Frequently asked questions
Order directly on our website: select your products, add to cart, and checkout. Choose farm store pick-up or local delivery.
We accept major credit cards (Visa, MasterCard, American Express) and debit cards.
We use locally grown, chemical fertilizer and pesticide-free main ingredients, if not every ingredients, to ensure that our kimchi is both healthy and environmentally friendly.
In addition, we are employee owned local business dedicated to the ethical management.
Richmond GAIA Farm, managed by a co-founder of Gimjang Fermentation Corp, specializes in Asian vegetables using regenerative farming without chemicals. We source most ingredients from this farm, and the farm store is a pick-up venue for our products. Our kimchi is made in a Vancouver Coastal Health inspected kitchen.
If you return our empty jars for recycling, we will grant you 10 points (= 50 cents) per each, which you can redeem on your next order. (You first need to be our website member to earn points. And we will manually apply the points on your account after receiving them. )
You can return them 1) by leaving them on your door step when we are visiting your place for the delivery or 2) by bringing them back to our pickup farm store. Just don't forget to text or email us in advance when you left your returning jars on your door step.
We deliver to Vancouver, Richmond, Burnaby, Surrey, Delta, and Langley on Mondays, Wednesdays, and Saturdays. Pick-up is also available at Richmond GAIA Farm. We're expanding our delivery area soon.
Our kimchi requires consistent refrigeration. Carrier shipping can cause temperature fluctuations, affecting quality. We offer local delivery and in-store pickups to ensure optimal conditions.
Store our kimchi below 4°C in your refrigerator. It lasts best for 3 months but remains edible with a more fermented flavor after that. At 0°C, it stays fresh for over 6 months.
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