How to Return Your Jars During Delivery: Simply leave your empty jars on your doorstep on your scheduled delivery day. Please send us a quick text or email in advance so our driver knows to look for them. At the Richmond GAIA Farm Store or the UBC Farmer's market: You can bring your jars back directly to our pickup farm store during opening hours. How to Reclaim Jar Deposits When you return your empty glass jars, you can reclaim your deposit through one of two convenient options: Earn Gimjang Points (Recommended) Receive 10 points ($0.50) per jar credited directly to your account. These points can be redeemed for discounts on your next order. How it works: Ensure you are a registered Gimjang member on our website. Once we receive your jars, we will manually apply the points to your profile. Cash Refund If you prefer a cash refund, please contact us via text or email at least 24 hours before your visit to our pickup location. This allows us to have the cash ready for you upon arrival. (On the UBC farmer's market, we will have the cash ready and you don't have to contact us in advance.) Thank you for supporting our eco-friendly packaging initiative!

We use locally grown, chemical fertilizer and pesticide-free main ingredients, if not every ingredients, to ensure that our kimchi is both healthy and environmentally friendly. In addition, we are employee owned local business dedicated to the ethical management.

Richmond GAIA Farm, managed by a co-founder of Gimjang Fermentation Corp, specializes in Asian vegetables using regenerative farming without chemicals. We source most ingredients from this farm, and the farm store is a pick-up venue for our products. Our kimchi is made in a Vancouver Coastal Health inspected kitchen.

Order directly on our website: select your products, add to cart, and checkout. Choose farm store pick-up or local delivery.

We accept major credit cards (Visa, MasterCard, American Express) and debit cards.

Store our kimchi below 4°C in your refrigerator. It lasts best for 3 months but remains edible with a more fermented flavor after that. At 0°C, it stays fresh for over 6 months.

We deliver to Vancouver, Richmond, Burnaby, Surrey, Delta, and Langley on Mondays, Wednesdays, and Saturdays. Pick-up is also available at Richmond GAIA Farm. We're expanding our delivery area soon.

Our kimchi requires consistent refrigeration. Carrier shipping can cause temperature fluctuations, affecting quality. We offer local delivery and in-store pickups to ensure optimal conditions.